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Make your technology work for your business.

With Prime ITS, you can stop worrying about IT issues so you can focus on moving your business forward. Our experienced staff monitor and maintain your IT infrastructure 24x7 to keep your business running.

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Get all-you-can-eat Help Desk and Remote Support for your entire staff.

Don't let your employees just cope with workstation issues; with Prime ITS they can quickly get a ticket in to tech support without costing your business a dime.

A-1 Desktop / Wall Mount Kiosk Model
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Kiosk Enclosures

We offer a range of world-class kiosk enclosures that are unmatched in quality and durability. Our fiberglass over steel construction offers a platform that has endless design possibilities and peripheral options.

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Let Prime ITS monitor your network to prevent and repair common issues, and apply updates.

We monitor everything from anti-virus, to event logs, to patch and security update availability. We even test and whitelist updates before applying them to your systems.

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Eliminate costly downtime
by detecting and resolving IT issues before they bring down your systems.

With 24x7 monitoring and maintenance, most typical workstation issues can be prevented.  Focus on your business, not your IT.

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Is your Network secure? Is your Data backed up and protected?

How confident are you in the security of your IT infrastructure? How often do you backup your company's data? Are you storing a recent backup offsite? When was the last time you tested a restore from your current backup solution?  Prime Total Care MSP will give you peace of mind.

Free Consultation

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FREE Network Assessment

How secure is your IT infrastructure?  Let us evaluate it for free!

Request today!

 

FREE Whitepaper

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FREE Whitepaper

Find out how your company can benefit from Managed IT Services today

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Prime ITS makes it easy to get technical support.
Click Support below to find out how we can help you.

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      Our Top Services

      • Hosted Exchange

        Hosted Microsoft Exchange

        Cloud-Based Email Solutions

        Email is absolutely critical to your business.  Our Hosted Email Solution delivers the best in Microsoft Exchange without the hardware requirements and management overhead. Exchange can give...

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      • Outsourcing your IT

        Proactive Managed IT Services Plan

        Prime Total Care MSP Proactive Maintenance Plan

        Reduce downtime, increase profitability, and make your technology work for you. Prime Total Care MSP is dedicated to keeping your technology investment up and running smoothly so you can focus on your business...

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      • Network Care

        Network Security Shield

        Protect your Business Inside and Out

        How Secure is your Network?
        Are you at risk?
        It's time to get proactive.         The Internet offers significant benefits to small and medium-sized businesses, but with it comes many potent security issues...

        Read More

      • Desktop & User Care

        Helpdesk Support

        All-You-Can-Eat Helpdesk Support

        End-users are human.

        Shouldn't their IT support be too?
        Your end-users' time is best spent working for your organization, not managing IT issues...

        Read More

      • Web Filtering & Firewall

        wall

        Improve Productivity with Content Filtering

        Protect your employees and network by preventing questionable and unsafe content.
        Block inappropriate website content from your employees effectively without keeping your staff from the sites and services they need...

        Read More

      Hosted Desktop

      Virtual Desktop - Desktop Virtualization SolutionsVirtualize your Desktop


      Let Prime ITS host your desktop environments from our datacenter and help take the worry out of your IT.


      With Prime ITS Hosted Desktop, your entire office can be virtualized, granting your employees access anywhere to their desktop and applications.  By centralizing your desktop environment, you can access your files and programs from anywhere on virtually any device with a web browser, and the cost of management and support is minimized.

       

      Read more...

      Welcome to Prime ITS - The TX IT support experts

      Small Business IT Solutions throughout TX

      Prime ITS has been providing professional IT Support for businesses in and around Houston, TX since 1993 as Prime Computers.  We strive to give our clients Enterprise-level services and solutions at prices that work for small businesses.  Time and experience has helped us develop best practices and workflow procedures around a proactive philosophy designed to keep your focus on your business, not your technology.

      Our team of experts can become your outsourced IT department; responding to issues quickly, often before you even know about them.  Covering everything from your servers and network infrastructure, to your computers, workstations and mobile devices, we provide end-to-end solutions for all of your technology needs.

      With Prime ITS as your outsourced IT partner, you will experience:

      • Less Downtime - Faster resolution leads to more productivity
      • Fewer Day-to-day Issues - Proactive maintenance prevents issues in general
      • More Opportunities - And more time in the day to take advantage of them
      • Flat-Rate IT Budget - Know your IT expenses ahead of time, your accounting department will thank you!
      • Infrastructure Protection - Keep your network and devices safe and secure
      • Business Continuity - Through backup and disaster recovery methods and best practices
      • A Good Night's Sleep - Knowing your business is in good hands 24x7.


      Not sure where to begin, or even if Prime ITS is a good fit for your organization?  Contact us to learn more about how we can help move your business forward.

      "We are Your IT Department"

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      More Info

      Latest Blog Entry

      05 June 2020
      How the Right Technology Can Help SMBs Reopen Safely
      How the Right Technology Can Help SMBs Reopen Safely
      Many small businesses in the United States—most, actually—are in a catch-22 of sorts due to the COVID-19 pandemic. While reopening too soon could contribute to a resurgence in infection rates, there i...
      Read More

      Latest News

      Prime ITS launches new website!

      Prime ITS is proud to announce the launch of our new website at http://www.primeits.net . The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

      Read more...

      Contact Us

      Learn more about what Prime ITS can do for your business.

      callphone

      Call us today    832.286.1911

      616 Cypress Creek Parkway
      Suite 410
      Houston, TX 77090

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