Prime ITS Blog

Prime ITS has been serving the Houston area since 1993 as Prime Computers, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

VoIP Can Be a Game Changer

VoIP Can Be a Game Changer

Traditionally, the business telephone system is one of the most expensive operational costs, especially if you take into account a business’ expanding mobility. Today, there is an option that changes the way that businesses look at their phone platform. That option is VoIP, or Voice over Internet Protocol. Today we’ll tell you a little bit about VoIP and tell you how it can drastically improve your business’ communication.

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Three Ways (Out of Many) That VoIP Boosts Productivity

Three Ways (Out of Many) That VoIP Boosts Productivity

VoIP—Voice over Internet Protocol—is an incredibly useful tool for today’s businesses to make use of, especially in terms of improving productivity. Let’s consider a few capabilities that can give you and your team a leg up.

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Communication Practices to Keep Everyone on the Same Page

Communication Practices to Keep Everyone on the Same Page

A lot of people have been working from home for the better part of a month, but the rise of the remote worker was happening long before the COVID-19 outbreak demanded people work from home. Today, business owners that wouldn’t typically be in favor of a remote workforce are starting to come around as they see comparable productivity and less overhead costs than normal. With their remote workforce doing pretty well, one problem that these business owners are seeing is periodic miscommunication. Let’s take a look how to improve your company’s remote communications with technology you probably already have access to. 

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How Improving Communications Improves Your Business

How Improving Communications Improves Your Business

If you were to search Google for “the most important thing for a company to be successful,” there appears to be a wide range of answers - from team management, to sales skills, to relationship building, to decision making. However, among the vast majority of the results, there was one common thread: the ability to communicate. That’s why we’re exploring how to best communicate with people associated with your business.

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Tip of the Week: Using Digital Signs

Tip of the Week: Using Digital Signs

If you walk into any office out there, chances are you’ll see signs on the wall indicating who is located where, as well as those that identify points of interest that visitors might need. With digital technology taking over many aspects of the office, it was a given that it would eventually impact signage. If it’s used right, digital signage can highlight important parts of your office and encourage employees to give it their all during the workday.

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None of VoIP’s Issues Are Enough to Prevent You from Using It

None of VoIP’s Issues Are Enough to Prevent You from Using It

Voice over Internet Protocol (or VoIP) solutions were made to give organizations another means of utilizing a service that they were already paying for - their Internet connection. Of course, like any solution, VoIP can have its disadvantages, it is just that most of these disadvantages hinge only around the lack of a strong and reliable bandwidth connection.

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See a Major Communications Boost Cloud-Hosted VoIP

See a Major Communications Boost Cloud-Hosted VoIP

Voice over Internet Protocol, also known as VoIP, has grown more popular with businesses in recent years, and it’s hard not to see why. The sheer amount of benefits that it provides to businesses--small organizations in particular--make your traditional telephone system look outdated and inefficient. We’ll discuss some of the greatest benefits today.

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3 Ways VoIP Can Enhance Your Employees’ Collaboration: Here’s How

3 Ways VoIP Can Enhance Your Employees’ Collaboration: Here’s How

It’s not every day that you encounter a business technology solution that’s capable of connecting all of your employees together in a quick and easy way. Voice over Internet Protocol, or VoIP, is a great way for your business’ employees to collaborate, both in and out of the office. We’ll go into three reasons why your business should invest in VoIP now to further improve operations and efficiency regarding employee collaboration.

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Tip of the Week: Canned Responses can Streamline Communications

Tip of the Week: Canned Responses can Streamline Communications

Email is a crucial part of normal business operations, but while email can provide a great medium for communication, sometimes you don’t have time to respond to every single message in a sincere and meaningful way. This is where Gmail’s canned responses come in. For this week’s tip, we’ll go over how you can set up your very own canned responses so that you can cut down on wasted time during your repetitive email communications.

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Could VoIP Improve These Points For You?

Could VoIP Improve These Points For You?

Traditional telephone lines were once extremely important for your business’s success. You had to have dedicated phone lines in your office running to each and every desk so that each of your employees had access to a phone when they needed it. Nowadays, however, virtual telephone systems have become popular with businesses of all size. How does this new way of handling your business’s communications hold up compared to the more traditional model?

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3 Reasons Why Businesses are Flocking to VoIP Phone Systems

3 Reasons Why Businesses are Flocking to VoIP Phone Systems

Telephone solutions have long been a part of the business environment, but it’s not always a simple process to implement, as no two organizations are the same. How many users do you have? How many telephone units do you need? How many wires will you need to run through your office? These questions, and more, make it much more appealing to consider a digital voice telephony system for your business’s needs.

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Are You Looking to Get the Most Collaboration Possible From Your Company’s Technology?

b2ap3_thumbnail_dont_be_afraid_400.jpgThe technological landscape of the office environment has evolved significantly over the past few years, especially in terms of technology that fosters inter-office collaboration. What could only be accomplished by sitting down together in the same room, can now be done remotely through the use of video conferencing and VoIP technologies. It’s a true golden age of business technology achievement, and if your business isn’t fully leveraging your communications technology, you’ll quickly fall behind.

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Landline Phones are On the Way Out, What’s Next?

b2ap3_thumbnail_your_office_work_phone_400.jpgTake a good, hard look at your desk telephone. How often do you use it for day-to-day operations? With the advent of technologies like Voice over Internet Protocol (VoIP) and the smartphone, it seems silly to be reliant on the telephone that’s tethered to your desk. However, some people still aren’t ready to leave the office telephone behind in favor of these new technologies. But… why?

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Tip of the Week: Even the Most Careful People Fall For These 4 Email Mistakes

b2ap3_thumbnail_email_gaffes_400.jpgDespite the rapid advancements of business technology in the past decade, enterprises the world over are still heavily dependent upon email. Therefore, every modern worker needs to be trained on how to send a professional email. If not, classic email mistakes will be made that could bruise your company’s reputation, like these four common email blunders.

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      09 October 2020
      Traditionally, the business telephone system is one of the most expensive operational costs, especially if you take into account a business’ expanding mobility. Today, there is an option that changes ...

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