Managed IT Services for Small and Medium-sized Businesses

Prime Total Care MSP Proactive Maintenance Plan

Proactive Managed IT Services Plan

Reduce downtime, increase profitability, and make your technology work for you.

Prime Total Care MSP is dedicated to keeping your technology investment up and running smoothly so you can focus on your business.  You can relax knowing our partnership with your organization means we take your IT personally, and strive to keep your staff productive with the tools they need to drive your business forward.
Change the way you think about IT with Prime Total Care MSP .

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Network Security - Network Monitoring and Proactive Maintenance

Network Security with 24 hour Network Support

Protect your Business Inside and Out

How Secure is your Network?
Are you at risk?
It's time to get proactive.

The Internet offers significant benefits to small and medium-sized businesses, but with it comes many potent security issues.  From Malware to Data Theft, layering protection into your current IT infrastructure is becoming more and more important every day.  We can help you by reviewing your company's needs and finding a solution that works best for your business.

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Desktop & User Care - Remote and On-Site IT Support for your Staff

All-You-Can-Eat Helpdesk Support

Computer Support and 24 hour IT Support HelpdeskEnd-users are human.

Shouldn't their IT support be too?

Your end-users' time is best spent working for your organization, not managing IT issues. We make it simple by offering fast and reliable 24x7x365 support for your users, as well as Proactive Desktop Remote Management and Maintenance for your workstations.
Now your end-users don't need to worry about racking up bills whenever they need support.

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Data Backup & Disaster Recovery - Bullet-proof Data Protection

Data Backup and IT Disaster Recovery

Prime Total Care MSP Backup and Business Continuity

Is your data secure?  Would it survive a disaster?
Can you afford to take a chance?

Any seasoned computer technician will tell you, there are two types of hard drives - those that have failed and those that will fail.  The only question is when.  With Prime Total Care MSP Backup & Disaster Recovery, you can have peace of mind knowing all of your data is continuously archived, redundant, and ready to restore at a moment's notice, even after a major disaster.

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Web Filtering & Firewall - Enterprise-level Security for Small Businesses

Improve Productivity with Content Filtering

Network Security - Firewall, Antivirus and Malware ProtectionProtect your employees and network by preventing questionable and unsafe content.

Block inappropriate website content from your employees effectively without keeping your staff from the sites and services they need.  With Prime Total Care MSP 's cost-effective Content Filtering Solutions, you can have precise control over the sites your users can go to to keep productivity up and promote a safe, appropriate work environment without bogging down user workstations.

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VoIP – Voice over IP Phone System Solutions

Voice Over IP (VoIP) Business Phone System Solutions

Expect More from Your Phone System

Simple, Flexible, and Cost Effective;

VoIP is the future of voice communications for businesses.

You’ve probably heard about VoIP – voice communication that transmits over the Internet. VoIP can save 30% to 50% compared to traditional phone bills, and empowers your business to go far beyond the restraints of a typical phone system solution. Prime ITS can evaluate your needs and pair the best-fit VoIP solution for your small business. Our solutions are scalable to accommodate your company’s growth.

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Mobile Office - Stay Connected from Anywhere in the World

Your Business at Your Fingertips

Remote Access, Mobile Device and Smartphone SupportOn the road, out of town, or at the beach;

Stay connected to your business at all times

In today's world, running a business is more than a full time job.  Fortunately, the technology exists so you can stay connected with your business no matter where you are.  From mobile smartphones to remote access, there is a wide range of capabilities you can take advantage of, and even give your staff the luxury of as well.  Today, it's more cost effective than ever.

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Printer Management for Small and Medium Sized Businesses

Network Printer Management

Stop Losing Money on Your Printers

Reduce your printing cost, increase your efficiency, improve your document security, and reduce your carbon footprint

Do you know the total cost of printing in your organization? Do you have the experience and knowledge to control your print spending? Prime ITS’s dedicated printer management will help reduce your printing cost and increase your efficiency by letting us handle the printing and letting you focus on your business.

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IT Vendor Management - Funnel Your IT Support

IT Vendor Relation Management and Support

Stop Dealing with Third-Party Support

Manage your business relationships, not your hardware and software vendors.

Get better, faster support through a single point of contact.

Ever deal with a computer issue for days because you don’t want to make the commitment to spend hours on the phone with the manufacturer’s support?  We understand completely.  Third-party technical support can run you around in circles before getting anywhere when you really need things to be back up and running so your staff can operate normally.

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Cloud IT Solutions - Hosted Technology Solutions for TX Small Businesses

Cloud Computing IT Support Services

Cloud IT Solutions - Welcome to the Cloud

Cloud IT is the future of small and medium business technology management that greatly reduces the cost of setup and  IT management overhead, letting you focus on your business and not your IT.

Imagine being able to expand your company's capabilities without needing to purchase expensive hardware or worry about running and maintaining it in your office.  With the cloud, it is possible to get the benefits of a secure, expertly managed data center without the costs required to purchase and run your own equipment.

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What Cloud Computing Means for Small and Medium Businesses

How can Cloud IT Services Benefit my Business?The Definition of Cloud Computing

Free yourself from traditional IT with Cloud Services

Cloud computing is managed, shared applications, development platforms, or computing infrastructure accessible via the internet. It provides options such as bandwidth and on-demand computing power with flexible capabilities normally purchased as a metered service.

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Hosted Microsoft Exchange - Email in the Cloud

Hosted Microsoft Exchange Email Server

Cloud-Based Email Solutions

Email is absolutely critical to your business.  Our Hosted Email Solution delivers the best in Microsoft Exchange without the hardware requirements and management overhead.

Exchange can give your company many powerful tools. Putting them into action can vastly improve worker productivity and foster better collaboration between coworkers. However, without proper set up, you can run into some serious problems. These issues will cost your company thousands of dollars or more  in wasted productivity and IT support.

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Hosted Server and Infrastructure

Hosted Server and Infrastructure

Outsource your InfrastructureHosted Server and Infrastructure

Take your server to the cloud and reclaim your office space while eliminating management and hardware expenses.

Everybody has heard of ‘the cloud,’ but many businesses are unaware of the many benefits that cloud hosting can offer small and medium-sized businesses.

 

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Hosted Desktop

Virtual Desktop - Desktop Virtualization SolutionsVirtualize your Desktop


Let Prime ITS host your desktop environments from our datacenter and help take the worry out of your IT.


With Prime ITS Hosted Desktop, your entire office can be virtualized, granting your employees access anywhere to their desktop and applications.  By centralizing your desktop environment, you can access your files and programs from anywhere on virtually any device with a web browser, and the cost of management and support is minimized.

 

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Microsoft Office 365 Cloud-Based Productivity

Microsoft Office 365 Implementation and Support

Easy Team Collaboration in Real-Time

Have all team members work and comment on the same project from different locations.

Office 365 is designed to enable its users to share, collaborate, and communicate in the cloud. Office 365 takes the Microsoft Office applications and combine them with hosted versions of Microsoft Exchange, SharePoint, and Lync (Microsoft's robust business communication tool). Office 365 is a reliable alternative to desktop applications, now with cloud storage, this will ensure that your information will be safe. Microsoft guarantees that Office 365 servers will have 99.9 percent uptime to make sure that your work will always be accessible.

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Google Apps Cloud-Based Productivity

Google Apps Solutions for Business

Work Together on Projects in Real-Time

Now every team member can collaborate together on the same project from any location.

Google Drive brings all the benefits of cloud computing to your small business. By having Google host your files securely in the cloud, your work will always be saved and backed up. You can also share your work with the specific people on your team that you give permission to, while blocking access from everybody else.

 

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Health Care IT - Medical Technology Solutions

IT Solutions for Healthcare ProvidersIT Support Specifically Tuned to Health Care Providers

Incorporating proactive managed services presents an opportunity for a move toward secure, streamlined health care.

Medical IT can best be explained as technology that allows the secure exchange of medical and patient information between health care providers, patients, insurers, and other administrative entities.

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EMR: Electronic Medical Records

What is EMR/EHR?

Electronic Medical RecordsHealthcare practices of all sizes can benefit from Electronic Medical/Health Records, which is a system for storing, organizing, and maintaining patient records.

As for any business, solid practices, organization, and easy-to-use technology can benefit doctor offices, hospitals, and other healthcare facilities.  The digital format greatly simplifies the management of patient records by providing a central point of access to each record and giving you the information you need quickly.  Collaborating between multiple departments and offices and even other healthcare institutions is much easier and faster, improving response times and patient satisfaction.

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Digital Security Camera Systems - Protect Your Business Assets

Security Camera Surveillance System

Surveillance Systems Installed by the Pros

Our security consultation and installation experts give you the best surveillance system possible for your business.

Sure, you could just buy cheap security cameras, point it at your front door and hook it up to your laptop, but do you really want to leave the security of your entire organization up to one low resolution camera that you found on sale? You run a professional company; you deserve a professional security system. We can design and install a surveillance system for your business that will meet your security needs and put eyes on every corner of your property.

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Your Dedicated Computer Repair Company

Computer Repair Company

Computer Hardware Will Always Fail

Anyone that works with computers knows how frustrating it is when they malfunction.

There are many ways that your organization's vital computing hardware can break. In fact, many times it seems like all computer components are built to fail. Prime ITS's comprehensive computer and IT repair services can fix about any PC-related issue your company has.

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      Latest Blog Entry

      30 July 2018
      There’s a big difference between running a smart business and making smart business decisions, although one could say that one contributes to the other. More businesses than ever before are looking to...

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      Prime ITS launches new website!

      Prime ITS is proud to announce the launch of our new website at http://www.primeits.net . The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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      Learn more about what Prime ITS can do for your business.

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      Call us today    832.286.1911

      616 Cypress Creek Parkway
      Suite 410
      Houston, TX 77090

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